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Terms and Conditions

I. DISCLOSURES

A. Who We Are

gardnerappliancefix.com is the official website for Gardner Appliance Fix, a professional appliance repair and maintenance company. We provide in-home and on-site diagnostic and repair services for major household appliances. We do not act as manufacturers, warranty providers, or insurance brokers.

gardnerappliancefix.com operates this site to assist customers in Gardner and surrounding areas who are looking for reliable appliance repair services. We do not warrant or guarantee that an appliance can be repaired until our technicians have completed a formal, on-site diagnostic evaluation.

II. TERMS OF USE

Please read these terms and conditions of use carefully before using or obtaining any materials, information, products or services through this website. The terms "gardnerappliancefix.com", "us", "we", or "our" refer to Gardner Appliance Fix. The following terms and conditions form a binding agreement between you and Gardner Appliance Fix. This Agreement contains terms altering your rights. Section H limits the sources and amounts of liability you may seek to impose on Gardner Appliance Fix. Section L contains an agreement to be governed by the laws of MA. Section M contains an agreement to arbitrate all claims, under which you and Gardner Appliance Fix agree to waive the right to trial by jury and you waive the right to participate in any class action against Gardner Appliance Fix.

A. Acceptance of Terms

By accessing, using, obtaining or submitting any content, data, materials, information, products or services through gardnerappliancefix.com (the "Website"), you agree to be bound by these terms and conditions. If you do not accept all of these terms, then you may not use the Website. The Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with Gardner Appliance Fix and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

B. Content and Professional Advice

gardnerappliancefix.com provides the content appearing on the Website solely for your convenience and informational purposes. The Website content is not intended as a substitute for professional plumbing, electrical, or structural advice. It should not be construed as the provision of definitive diagnostic advice without an in-person inspection. Gardner Appliance Fix is not responsible for the accuracy or reliability of any Website content, or for expenses, losses, or damages incurred by relying upon the information presented here. By accessing this Website, you assume the risk that the information may not meet your specific appliance needs.

C. Service Requests, Diagnostic Fees, and Payment

When you provide information to gardnerappliancefix.com via a form or phone call, you are requesting a service appointment. Dispatching a technician to your location generally incurs a mandatory diagnostic or service call fee, which is strictly non-refundable once the technician arrives, regardless of whether you choose to proceed with the recommended repair. Any preliminary estimates provided verbally or electronically prior to an on-site inspection are not binding. Payment for diagnostics and completed repairs is due at the time of service unless otherwise agreed upon in writing.

D. Warranties and Guarantees

Parts and labor provided by Gardner Appliance Fix may be covered by a limited warranty, as explicitly specified on your final invoice. This warranty is voided in cases of subsequent accidental damage, user negligence, improper use of the appliance, electrical surges, or issues unrelated to the original repair. Gardner Appliance Fix does not guarantee the lifespan of any appliance beyond the specific parts replaced and labor performed.

E. Accuracy of Information on the Website

gardnerappliancefix.com aims to provide users with accurate information regarding our appliance repair process. You acknowledge that information on the Website, whether contained in articles, troubleshooting guides, or reviews, may not be applicable to your specific appliance make or model. Testimonials and reviews are based on individual experiences and are not a guarantee of the exact results for your service call.

F. Prohibited Activity

Violation of any of the following may result in immediate termination of your access to the Website:

  • You agree not to use the Website for illegal, unauthorized, harmful, misleading, fraudulent or other malicious purposes.
  • You agree not to engage in any means of generating inauthentic reviews or ratings.
  • You agree not to engage in excessive usage of the Website that adversely affects the speed, responsiveness or functionality of the Website.
  • You agree not to attempt to damage, hack, reverse engineer or otherwise interfere with the Website in any manner.
  • You agree not to use any robot, spider, website search application or other manual or automatic device to retrieve, index, scrape, or data mine the Website content without the express prior written consent of Gardner Appliance Fix.

G. Disclaimer of Warranties

The Website is provided "AS IS" and "AS AVAILABLE" and you assume any and all liability for using the Website and its services. Gardner Appliance Fix expressly disclaims all warranties of any kind, whether express or implied. We make no warranty that the website will meet your requirements or will be available on an uninterrupted, secure, or error free basis. We do not guarantee that the results obtained from the use of the website will be accurate or that your appliance can ultimately be repaired.

H. Limitation of Liability

Gardner Appliance Fix will not be responsible or liable, in contract, tort, or any other form of action, for any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind arising from or connected with your access to the website, or any failure or delay in our repair of your appliance. Furthermore, Gardner Appliance Fix shall not be held liable for pre-existing damage to appliances, underlying electrical/plumbing issues, or incidental property damage (such as water damage, scratched floors, or damaged cabinetry) occurring in the standard course of accessing and servicing heavy appliances. You agree that the maximum liability of Gardner Appliance Fix and your sole remedy for all claims shall be limited, in the aggregate, to the total cost of the service provided. You agree that any claim or cause of action must be filed within one calendar year after such claim arises, or forever be barred.

I. Indemnification

You agree to indemnify, defend, and hold harmless Gardner Appliance Fix, its officers, directors, employees, affiliates, successors, and assigns from and against any claim, demand, loss, damage, cost, or liability arising out of or relating to your use of the Website, your breach of these Terms, or your failure to provide a safe and accessible environment for our technicians.

J. Intellectual Property

The Website and its entire contents, features, and functionality are owned by Gardner Appliance Fix, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws. These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Website.

Copyright Agent

Gardner Appliance Fix

Email: info@gardnerappliancefix.com

K. Privacy

Your use of the Website, and any information you provide to Gardner Appliance Fix while using the Website, is subject to our Privacy Policy. By using the Website, you consent to the use of your information as outlined in our Privacy Policy.

L. Governing Law

This Agreement shall be governed by the laws of the State of MA without giving effect to any principles that may provide the application of the law of another jurisdiction.

M. Arbitration

Any controversy or claim between you and Gardner Appliance Fix arising out of or relating to this Agreement or your use of the Website shall be settled by binding arbitration before a single arbitrator in accordance with the JAMS Consumer Arbitration Rules. The decision of the arbitrator shall be final and unappealable. The arbitration shall be conducted in the state of MA and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Both you and Gardner Appliance Fix each agree not to pursue arbitration on a consolidated, mass, representative, or class basis.

N. Miscellaneous

Nothing contained in these Terms will be deemed to constitute either party as the agent or representative of the other party. You may not assign, delegate or transfer your rights or obligations under these Terms. Gardner Appliance Fix may assign our rights and duties under these Terms without notice to you. We may modify these Terms at any time by posting notice thereof on the Website. Your continued use of the Website following the posting of modifications will constitute your agreement to such Terms.

O. Changes to the Website

Gardner Appliance Fix may update the content on gardnerappliancefix.com from time to time, but its content is not necessarily complete or up to date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.